GENERAL BUSINESS CONDITIONS

OFFERS AND PRICES

Calculations made on the basis of imprecise drafts and incomplete manuscripts (including information by telephone) represent non-binding guide prices. In the price lists, the prices are shown in Fr. or CHF excluding value-added tax. Prices paid in cash include the legal value-added tax. Prices may have to be rounded up or down in favour of or against the ordering party.

COPYRIGHTS

The reproduction of all documents sent or handed to us takes place under the precondition that the ordering party assumes responsibility for the entitlement to copy such documents. In cases of doubt, an order can also be rejected.

PAPER SUPPLIED BY THE CUSTOMER / STORAGE

For paper delivered to us by the customer for printing, all risks for the print result and any possible scrap copies are borne entirely by the ordering party. Paper supplied to us by the customer must be delivered in the size specified by the employee. In addition, sufficient additional paper must be supplied, at least 10% more than the order volume or as agreed, in order to achieve the ordered number of copies. We reject in advance any obligation of substitution in cases of damage occurring. For paper supplied by the customer, no reductions of the copying price can be granted. We store third-party property without any insurance against fire, water damage, etc.

NOTIFICATIONS OF DEFECTS / COMPLAINTS / QUALITY

Complaints must be submitted immediately or at the latest within two working days - including submission of the work subject to complaint. Industry-standard deviations in execution and material, particularly with regard to cutting precision, original precision of the reproduction, tone value and quality of the print carrier, do not represent defects. For subsequent orders, the enclosure of a colour sample provides a claim to the best possible, but not complete conformity of the colours because this lies beyond what is technically possible.

DATA CARRIERS

Processing of data handed over to us takes place under the precondition that the ordering party has made a back-up copy. No warranty claims can be lodged for any loss of data during transportation or processing. If text, font, layout or CAD programs belonging to the customer are required for further processing of documents, only the original programs of the software manufacturer are accepted. For any damage caused to the IT equipment of the delivering branch by faulty programs or programs containing computer viruses, the ordering party shall bear full liability.

DELIVERY TIME

We do everything we can to respect agreed delivery times, but the deadlines agreed are non-binding. The ordering party cannot cancel the order or demand payments of damages if deadlines are not met because of Acts of God, strikes, machinery damage, etc. For express or immediate deliveries, a surcharge of at least Fr. 20.- is invoiced.

DELIVERY OUTSIDE OR TO THIRD PARTIES

Packaging and postal costs are charged separately. Delivery to third parties by the company's courier service in the city of Zurich is charged at Fr. 15.- (each way). For damage of any kind, the ordering party must have such damage recorded immediately on delivery of the consignment by the transport company.

LIABILITY FOR ORIGINALS

No liability is assumed for originals which are forgotten or not collected. In case of damage, only the material value shall be compensated.

INVOICING / CHARGING

a) Monthly invoicing (with customer reference number)
for regular customers with a turnover from Fr. 200.- per month
b) Payment must be made in cash by customers in the shops

LIABILITY OF THE ORDERING PARTY

The ordering party is in any case liable for payment of the orders submitted, even if the work has to be addressed to third parties on the instructions of the ordering party. We reserve the right to obtain from third parties a confirmation of assumption of liability for orders submitted.

PAYMENT CONDITIONS

Payment must be made by the point in time defined in the order confirmation. Invoices are payable within 30 dates from the dates of the invoices. In cases of late payment, interest is charged at the level of 1.5% per month. Every ease of payment shall, in this case, lapse and the ordering party shall lose all rebates granted. We are entitled to charge the ordering party for all accumulated costs which occur if the ordering party fails to meet its contractual obligation, including particularly the costs of interventions by an attorney-at-law. For customers without a personal customer reference number (individual invoice) an administrative charge of Fr. 20.- shall be charged for each payment reminder.

PLACE OF JURISDICTION

The place of jurisdiction is at the domicile of the company (Zurich).
Contact
Telephone
+41 44 206 22 88
info@speich.ch